Last updated: September 15, 2026
This Refund and Cancellation Policy applies to all purchases made from RevPlate at revplate.com (the "Site"). By placing an order you agree to the terms set out below.
1. Overview
RevPlate sells digital products delivered electronically. Because our products are delivered instantly and cannot be returned in the way a physical item can, this policy sets out clearly when you are entitled to a refund, how to cancel a recurring membership, and how to reach us.
We would always rather fix a problem than lose a customer. If something is wrong with your order, contact us first — most issues are resolved the same day.
2. Thirty (30) Day Money-Back Guarantee
We offer a 30-day money-back guarantee on your initial purchase.
If the product is not right for you, email us within thirty (30) days of your purchase date and we will refund your initial purchase in full.
- No reason is required. You do not have to explain or justify your request.
- No restocking or administrative fee is deducted.
- Because the product is digital, there is nothing to return or send back.
To request a refund under this guarantee, email revplate@gmail.com from the email address used on your order, including your order number and the word "Refund" in the subject line.
3. Membership and Recurring Billing
Where you have enrolled in a RevPlate membership, the following terms apply.
3.1 How the membership bills
- Your membership begins with a two (2) day trial period, charged at $24.96 USD.
- At the end of the trial period, and every thirty (30) days thereafter, your payment method is automatically charged $24.96 USD.
- Billing continues automatically until you cancel. There is no fixed end date and no minimum term.
- All amounts are in US Dollars and may be subject to applicable tax.
3.2 Cancelling your membership
You may cancel at any time, and cancellation is always free. There is no cancellation fee and no penalty.
You can cancel in either of these ways:
- On the Site — through the cancellation or membership management page on revplate.com
- By email — email revplate@gmail.com with your order number and the word "Cancel" in the subject line
Cancellation requests submitted by email are processed within one (1) business day of receipt. We will send you written confirmation once your membership is cancelled. If you do not receive confirmation, please contact us again — do not assume the cancellation failed silently.
3.3 Effect of cancellation
- Cancelling stops all future charges.
- You retain access to your membership benefits through the end of the period you have already paid for.
- Files already delivered to you remain yours to keep.
3.4 Refunds on recurring charges
- Cancel before your trial ends and you will not be billed again.
- If you are charged a renewal and contact us within thirty (30) days of that charge, we will refund that charge in full.
- Charges older than thirty (30) days are not automatically refundable, but contact us anyway — we review every request on its merits and we are reasonable about genuine mistakes, including charges you did not realise were still running.
4. How Refunds Are Processed
- Approved refunds are returned to the original payment method. We cannot refund to a different card, account, or person.
- We process approved refunds within two (2) business days of approval.
- Once processed, funds typically appear within five (5) to ten (10) business days, depending on your bank or card issuer. This timing is controlled by your issuer, not by us.
- You will receive email confirmation when your refund is issued.
5. Please Contact Us Before Disputing a Charge
If you see a charge from us you do not recognise or did not expect, please email us before filing a dispute or chargeback with your bank.
We will identify the charge for you and, where a refund is warranted under this policy, issue it directly — which is almost always faster than a bank dispute. Charges from us may appear on your statement as RevPlate or revplate.com.
We are not trying to discourage you from exercising your rights with your card issuer. We simply resolve most of these in a single email.
6. Exceptions
We reserve the right to decline a refund where we identify:
- Fraudulent payment, chargeback abuse, or repeated refund abuse across multiple orders
- Redistribution, resale, or public posting of our digital materials in breach of our Terms of Service
Where we decline a request, we will tell you why in writing.
7. Your Statutory Rights
Nothing in this policy limits or removes any right you have under applicable consumer protection law, including any statutory right of withdrawal or cancellation available to you in your country of residence. Where local law grants you greater rights than this policy, that law applies.
8. Contact Us
Email: revplate@gmail.com
We aim to respond to all refund and cancellation enquiries within one (1) business day.